Please
check our Frequently
Asked Questions page before contacting our support team. If you cannot
find your answer from the FAQ page, please enter your query here.
This form will only be sent if
a valid email address has been inserted in the 'email' box.
Please provide your Name, Email address, Phone number and
your Client ID (if you are a registered user). The Client ID# can be found
in your Order Confirmation email when you registered the software.
Please
fill in all of the required items marked in * and
provide as much extra information as possible.
Important
Notes
Please
attach and send an "error.log" file to our
support team. This file can be found in the same directory of your application.
For example, by default the error.log file for Submission v7.0 is in C:\program
files\dynamic\dynamic submission v7\error.log.
For
problems regarding Dynamic Mail Communicator™ please send us the "sendmail.log"
file, which is located in the same directory of your application i.e.C:\program
files\dynamic\mail communicator\logs\sendmail.log
